Guide
Sewer Backup Emergency: 9 Steps to Reduce Damage and Risk
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1. Stop water use
Don’t run sinks, showers, or laundry.
2. Keep people/pets away
Health hazard.
3. Shut off HVAC if contaminated
Prevent spreading.
4. Ventilate if safe
Reduce odor and humidity.
5. Document with photos
Insurance evidence.
6. Avoid DIY chemicals
Can worsen or add hazard.
7. Call emergency service
Explain which fixtures are backing up.
8. Locate cleanout if known
Speeds service.
9. Plan cleanup
Ask what’s safe to handle and what isn’t.
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